At Abhinandan Jewellery House, we strive to ensure that our customers are fully satisfied with their purchases. To provide you with confidence and flexibility, we offer an Exchange & Buy-Back Policy under the following terms:
1. Exchange Policy
- Products purchased can be exchanged within 15 days of delivery, provided they are unused, in original condition, and accompanied by the original invoice.
- Exchange is applicable for items of equal or higher value. If the exchanged item is of higher value, the price difference must be paid by the customer.
- Customized, engraved, or specially ordered products may not be eligible for exchange unless defective.
2. Buy-Back Policy
- We offer a buy-back option on genuine jewellery purchased from Abhinandan Jewellery House.
- Buy-back value will be determined based on:
- Current market value of gold, silver, or precious metals
- Applicable deductions for making charges, wastage, or wear & tear
- Condition of the jewellery
- Original invoice and valid ID proof are required to process buy-back requests.
3. Non-Eligible Items
- Damaged items caused by misuse or improper handling.
- Products without the original invoice.
- Promotional or discounted products, unless otherwise stated.
4. Process
- Customers must contact our support team to initiate an exchange or buy-back request.
- Once the product is inspected and approved, the exchange or buy-back value will be confirmed.
- For buy-back, payment will be processed via bank transfer or store credit within 7–10 business days.
5. Rights Reserved
Abhinandan Jewellery House reserves the right to modify or withdraw the Exchange & Buy-Back Policy at its sole discretion without prior notice.
For further details or assistance, please contact:
Abhinandan Jewellery House
Email: [abhinandanjewelleryhouse@gmail.com]
Phone: [+91-8851044923]
Address: [Lane No-6, behind Post Office, Gurudwara Road, Karol Bagh, Delhi-110005]
